Sarah Young in

Sarah Young

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General Manager, Customer Management at ENGIE AU
📍 Greater Melbourne Area, Australia

Sarah Young is a results-driven leader with over 20 years of experience in operational leadership and customer experience design, currently serving as General Manager at ENGIE AU. People who have worked with her describe her as an "exceptional leader" with "incredible integrity." She holds a Bachelor of Science in Psychology from the University of Sunderland.

While at Snowy Hydro, she was a member of the companys Reconciliation Action Plan (RAP) Working Group, demonstrating a commitment to building respectful relationships with First Nations peoples.

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Experience
24 Years
Current Role
General Manager, Customer Management
Job Level
Senior
Location
Greater Melbourne Area, Australia
Personality Overview

How Sarah shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Sarah cares about

Customer Experience
Her entire career, including roles at ENGIE and Red Energy, has been focused on leading customer management and contact solutions.
Employee Engagement
Listed as a key skill and reflected in her self-description as a "People Leader." She shows interest in developing people through technology.
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Career

Work history

10-2025
General Manager, Customer Management
ENGIE AU
9-2023 - 10-2025
Senior Manager, Procurement Operations
Snowy Hydro Limited
9-2022 - 9-2023
Victorian Advisory Board
Australian Customer Experience Professionals Association (ACXPA)
2-2022 - 9-2023
General Manager, Customer Management (Rotational Secondment)
Red Energy
2-2013 - 9-2023
Manager, Customer Contact Solutions
Red Energy
In the press

Media appearances

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Education
1993 - 1996
Bachelor of Science (B.Sc.)
University of Sunderland
Education details unavailable
St Anthony's Girls School, Sunderland
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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