Saurabh Ghayal in

Saurabh Ghayal

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Consultant at DFH Pvt Limited
📍 Plano, Texas, United States

Saurabh is a client partner with over 23 years of experience in the telecommunications sector, specializing in customer success and consultative solutions for major US clients like Google Fiber, Lumen, and Verizon. A graduate of Thadomal Shahani Engineering College, he holds recent certifications in agentic automation and AI.

He recently earned certifications in "agentic automation" and using ChatGPT for personal automation.

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Experience
20 Years
Current Role
Consultant
Location
Plano, Texas, United States
Personality Overview

How Saurabh shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Saurabh cares about

AI & Automation
Demonstrates a clear interest in emerging technology through his recent certifications in agentic automation and AI-powered tools like ChatGPT.
Customer Success
A core theme throughout his career, holding senior roles in customer success management and focusing on enhancing satisfaction and business retention.
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Career

Work history

1-2026
Consultant
DFH Pvt Limited
10-2024 - 11-2025
Client Partner (Consultative Selling, Customer Success Management, Account Management , )
Netcracker Technology
4-2024 - 10-2024
VP - Customer Success Management
Infinite Computer Solutions
5-2018 - 5-2021
AVP - Client Partner (Customer Success Management, Account management), Solution delivery
Tech Mahindra
6-2015 - 4-2024
AVP - Client Partner (Consultative Selling, Customer Success Management, Account management)
Tech Mahindra
In the press

Media appearances

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Education
Bachelor's Degree
Thadomal Shahani Engineering College
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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