Scott Francis in

Scott Francis

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VP GM Strategic Customer Group at BD
📍 Greater Chicago Area, United States

Scott is the VP & GM of the Strategic Customer Group at BD, where he leads a $5B P&L. A results-driven leader with a background in software engineering and an MBA from Marquette University, he is described by others as an inspirational and transformational executive who excels in building strong organizational cultures.

Family is the most important aspect of his life, a value instilled in him from a young age alongside a strong work ethic. This foundation drives his collaborative and culture-first leadership approach. His personal interests include following The Walt Disney Company, reflecting an appreciation for strong brand experiences.

Unique fact: He is a Software Engineer by training, which he uses to solve complex problems for customers and employees.

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Experience
9 Years
Current Role
VP GM Strategic Customer Group
Job Level
Senior
Location
Greater Chicago Area, United States
Personality Overview

How Scott shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Scott cares about

Culture & Leadership
He consistently emphasizes a "culture-first mentality" and his experience includes roles specifically focused on transforming organizational culture to drive growth and improve the employee experience.
Healthcare Innovation
His social media activity highlights a passion for innovative healthcare solutions, such as the BD PIVO™ Pro, that directly improve the patient experience and clinical outcomes.
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Career

Work history

7-2021
VP GM Strategic Customer Group
BD
1-2020 - 6-2021
VP/President U.S. Diagnostic Imaging & Oncology
GE Healthcare
2-2017 - 2-2020
General Manager/VP Service Commercial U.S. & Canada
GE Healthcare
1-2018 - 1-2020
Executive Sponsor for Diversity & Equality
GE Healthcare
6-2001 - 5-2002
Technical Marketing Manager
Intel
In the press

Media appearances

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Education
2011 - 2013
Masters Business Administration
Marquette University
1997 - 2001
Bachelor's degree
University of Illinois Urbana-Champaign
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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