Scott Richert

Evaluator
DISC Type : Dsc

Chief Information Officer at Mercy

Chesterfield, Missouri, United States

Overview

Scott Richert is a mission-focused Chief Information Officer at Mercy with over 30 years of experience in healthcare technology. A graduate of the University of Missouri-Saint Louis and a Certified Healthcare CIO, he leads digital transformation, turning data into predictive insights and enabling consumer-centric digital capabilities to simplify complex patient journeys.

Scott is passionate about fostering community and developing future technology leaders. He serves on the NPower Regional Advisory Board, an organization that helps launch digital careers for young adults from underserved communities. He frequently expresses appreciation for the volunteer service of his committee members, highlighting the value of community engagement.

His teams innovative work with ambient AI at Mercy was recently recognized by Microsoft CEO Satya Nadella during an earnings call.

Personality Overview

Quality Focused

Thorough Evaluator

Hard To Convince

They are not very likely to become strong advocates of your product or service  They focus on the results, but can still be quite procedural and analytical about how to get there They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical

Topics They Care About

Healthcare AI
His recent social media activity highlights Mercy's success with ambient AI, which was mentioned by Microsoft's CEO on an earnings call, showcasing his focus on innovative technology.
Digital Transformation
A recurring theme in his career is transforming healthcare through technology, including electronic medical record implementations and enhancing the digital consumer experience.
Information Security
Actively involved with Mercy's Digital and Information Security Committee, he frequently posts about the importance of forward-thinking security strategy in healthcare.

Media Appearances

Mercy overhauls its systems for a better patient experience. Featured in Healthcare IT News

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Data-Driven Health Care with Mercy Technology Services. Featured in CIO.com

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Mercy Makes Service Provider Transformation. Featured in Light Reading

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Work History

10-2019
Chief Information Officer at Mercy
8-2018 - 10-2019
Chief Technology Officer at Mercy
2-2013 - 8-2018
Vice President-Enterprise Infrastructure Services at Mercy
1-2022
Membership Chair, Advisory Board at St.LouisCIO

Education

1982 - 1986
Bachelor's degree from University of Missouri-Saint Louis

More Information

Social Presence :

Prographics :

Exp : 12 Location : Chesterfield, Missouri, United States Job Level : Leadership Designation : Chief Information Officer at Mercy
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Insights For Selling To Scott

During A Call Or A Meeting

DO's

  • Keep a professional, business-like approach; especially if you tend to get informal quickly
  • Showcase your competitive superiority clearly when possible or address it at the minimum
  • Be prepared for comments or questions that are critical of your product or your claims

DONT's

  • Avoid too much small talk, just a few formal pleasantries should be fine
  • Don’t nudge them to do something by using the logic that others have done the same
  • Don’t focus on relationship, focus purely on the merit of your product

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Scott is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Scott

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Scott move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Scott take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Scott

Personality Compatibility


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