Shahiem Ramos in

Shahiem Ramos

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Service Support Lead at Wavenet
📍 City of Cape Town, Western Cape, South Africa

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
22 Years
Current Role
Service Support Lead
Job Level
Senior
Location
City of Cape Town, Western Cape, South Africa
Personality Overview

How Shahiem shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Shahiem cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

10-2024
Service Support Lead
Wavenet
11-2023 - 10-2024
Assistant Manager
EXL
8-2023 - 11-2023
Team Lead
Wipro
8-2020 - 8-2023
Technical Consultant
GTR COMPUTERS
3-2020 - 8-2020
Health and well-being
Career Break
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
2005 - 2006
National Certificate: Banking Services Advice
Bank SETA, Unisa and Price Waterhouse Coopers
2016 - 2016
ITIL FOUNDATION CERTIFICATE IN IT SERVICE MANAGEMENT
TORQUE IT
2003 - 2003
Network Technician
IIE Varsity College
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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