Shane Gallagher in

Shane Gallagher

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Senior Solution Consultant - Autonomous Employee Experience at ServiceNow
📍 Washington, District of Columbia, United States

Shane is a Senior Solution Consultant at ServiceNow specializing in AI-powered enterprise solutions for U.S. Aerospace & Defense clients, including the U.S. Navy. A Colby College graduate, he has a background in technology consulting at Slalom and Accenture Federal Services.

His academic interests include language, having studied Spanish Language and Literature and earned a certificate for excellence in second language acquisition. His commitment to service was recognized with the Sonia Sotomayor Citizenship and Service Award.

Unique fact: Shane advises the U.S. Navy on deploying Agentic AI to create autonomous employee experiences.

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Experience
11 Years
Current Role
Senior Solution Consultant - Autonomous Employee Experience
Job Level
Mid-senior
Location
Washington, District of Columbia, United States
Personality Overview

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Communication Style
Decision Approach
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Priorities

Topics Shane cares about

Autonomous Employee Experience
His role at ServiceNow focuses on deploying Agentic AI to deliver autonomous employee support for enterprise customers.
AI in Defense
Advises U.S. Aerospace & Defense customers, including the U.S. Navy, on implementing AI-powered enterprise service delivery solutions.
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Career

Work history

1-2022
Senior Solution Consultant - Autonomous Employee Experience
ServiceNow
1-2020 - 1-2022
Senior Consultant
Slalom
10-2017 - 1-2020
Technology Consulting Senior Analyst
Accenture Federal Services
9-2016 - 5-2017
Research Assistant
Colby College
5-2016 - 9-2016
Market Development Intern
EF Education First
In the press

Media appearances

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Education
2013 - 2017
Bachelor of Arts (B.A.)
Colby College
Spanish Language and Literature
PRESHCO
Social presence
in
Behavioral profile

DISC profile (public)

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