Shelby Bridges

Enthusiast
DISC Type : i

Head of User Success at Qwoted

Greater Billings Area, United States

Overview

Shelby Bridges is the Head of User Success at Qwoted, drawing on her background in hospitality and client relations from roles at Avitus Group and Cosentus. A graduate of Montana State University Billings, she focuses on optimizing processes and developing strategies to enhance user engagement.

Based in Montana, Shelby leads an active lifestyle with a passion for the outdoors. Her main hobbies and interests include skiing, golfing, and rafting.

She has a passion for rafting and has navigated Montanas scenic Smith River.

Personality Overview

Consensus Focused

Story Driven

Non-Confrontational

They are more about building relationships than just cutting deals.  Unlike D or C types, they are convinced more by stories and testimonials. They are generally friendly, so be careful when relying on their word.

Topics They Care About

User Engagement
As Head of User Success, she is focused on developing creative strategies to solve complex challenges and improve the user experience on Qwoted's platform.
Authentic PR
She believes public relations professionals should avoid taking shortcuts with AI, emphasizing that genuine, standout pitches are key to a client's success.
Diversity in Media
She champions the inclusion of more diverse voices in media, supporting organizations like WomenTech Network to help change the industry for everyone.

Media Appearances

Qwoted Masterclass: The Free PR Tool Connecting Reporters, Publicists and Experts – Podcast Transcript. Featured in The PR Bar

See Now

Work History

12-2024
Head of User Success at Qwoted
2-2022 - 12-2024
Success Manager at Qwoted
8-2021 - 2-2022
Director Of Strategic Partnerships at COSENTUS
3-2021 - 8-2021
Director of Client Experience at COSENTUS
1-2017 - 3-2021
Client Experience Manager at Avitus Group

Education

2010 - 2017
Bachelor of Science Business Administration from Montana State University Billings

More Information

Social Presence :

Prographics :

Exp : 12 Location : Greater Billings Area, United States Job Level : Mid-senior Designation : Head of User Success at Qwoted
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Insights For Selling To Shelby

During A Call Or A Meeting

DO's

  • Maintain high, positive energy and convey confidence
  • Invite them for a lunch or a drink/coffee
  • Speak from experience about success that the product has seen with other customers

DONT's

  • Don’t ask too many questions in one go, weave them into the flow
  • Avoid overloading them with too much information
  • Don’t be too formal with them, they trust informality more

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Shelby is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Shelby

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Shelby move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Shelby take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Shelby

Personality Compatibility


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