Shideh Ghajar ✅ (PMP, CSM, SAFe, SCA, ITIL) in

Shideh Ghajar ✅ (PMP, CSM, SAFe, SCA, ITIL)

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Senior Director of IT Business Systems for AAA SmartHome at AAA Northern California, Nevada & Utah
📍 San Francisco Bay Area, United States

Shideh is a senior IT director at AAA with over 15 years of experience driving digital transformation and implementing enterprise applications like Salesforce and Oracle. She holds both BS and MS degrees from George Mason University. Colleagues describe her as a driven, dedicated, and professional leader.

She founded and served as CEO of Bijou Marketplace, an e-commerce site for jewelry and watches.

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Experience
28 Years
Current Role
Senior Director of IT Business Systems for AAA SmartHome
Job Level
Senior
Location
San Francisco Bay Area, United States
Personality Overview

How Shideh shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Shideh cares about

AI in Business
Her recent certifications and shared articles focus on AI business strategies, building AI agents, and using platforms like OpenAI and Claude to automate business processes.
Digital Transformation
Her entire career is centered on leading large-scale digital transformation programs to scale business operations, improve customer experience, and increase revenue.
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Career

Work history

1-2022
Senior Director of IT Business Systems for AAA SmartHome
AAA Northern California, Nevada & Utah
8-2018 - 1-2022
Head of IT Business Systems, Operations, and Program Management
SMG Solutions LLC
5-2017 - 12-2020
Founder and CEO
Bijou Marketplace.com
9-2014 - 5-2017
Senior Director of IT Business Systems and Operations
Saba Inc
11-2012 - 9-2014
Senior Director of Major Account Programs
Saba Inc
In the press

Media appearances

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Education
1993 - 1995
MS
George Mason University
1985 - 1989
BS
George Mason University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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