Shierra Thompson

Energizer
DISC Type : I

Food and Beverage Manager at Tortoise Rock Casino

Twentynine Palms, California, United States

Overview

Shierra Thompson is an experienced manager with a background in leading sales and service teams, currently serving as the Food and Beverage Manager at Tortoise Rock Casino. She is an alumna of Copper Mountain Community College and focuses on fostering environments of collaboration and growth.

An outgoing and approachable professional, Shierra has a passion for listening to and supporting others. Her background includes working as an instructional aide for elementary school students, showcasing a commitment to guidance and development in both professional and educational settings.

She is a recipient of the "Manager of the Year" award.

Personality Overview

Big Picture Person

Imaginative

Believer

They are always positive and upbeat, so take their promises with a pinch of salt.  They are not always early adopters but can be pursuaded by leveraging strong relationships. Unlike C or D types, they are vocal with their opinions but not so much with their questions.

Topics They Care About

Team Motivation
Enjoys motivating people to achieve their best and takes pride in setting a positive example to foster team success.
Guest Services
Emphasizes providing exceptional service to guests across her management and customer-facing roles in the casino and retail industries.
Food & Beverage
As the Food and Beverage Manager at Tortoise Rock Casino, she oversees daily operations, staffing, and inventory for the department.

Media Appearances

Shierra has no verified media appearances

Work History

12-2022
Food and Beverage Manager at Tortoise Rock Casino
3-2021 - 12-2022
Assistant Manager at Tortoise Rock Casino
5-2018 - 3-2021
SMK at RUVILLA SOLUTIONS, LLC
10-2016 - 5-2017
Instructional Aide at Morongo Unified School District
5-2016 - 10-2016
Store Clerk at Save-A-Lot

Education

2015 - 2019
Associate's degree from Copper Mountain Community College
2012 - 2013
N/A from Metropolitan Community College

More Information

Social Presence :

Prographics :

Exp : 9 Location : Twentynine Palms, California, United States Job Level : Middle Designation : Food and Beverage Manager at Tortoise Rock Casino
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Insights For Selling To Shierra

During A Call Or A Meeting

DO's

  • Talk anecdotally about the customer experience that your product offers
  • Be friendly and entertaining in your conversation
  • Speak enthusiastically with energy, maintain a clear and confident tone

DONT's

  • Avoid overloading them with too much detail
  • Don’t push them to make a decision too fast, let them get comfortable first
  • Don’t assume a yes just because they have not said no

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Shierra is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Shierra

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Shierra move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Shierra take some risk or not?

  • They can take certain risks that are unlikely to have personal consequences.

You And Shierra

Personality Compatibility


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