Shivraj is a customer support professional with over seven years of experience, specializing in the iGaming sector. As a former Customer Support and VIP Support Quality Manager, he has a track record of maintaining high KPI scores and improving team performance. He is a graduate of Jaipur National University and has skills in Power BI.
His specific expertise lies in managing B2C support for VIP customers within the iGaming industry, focusing on quality assurance and compliance.
Read the full overview →They are heavily focused on quality and prefer doing things the right way, even if it takes time. Being observant comes to them naturally. The only way to convince them is by showing them examples and ample proof.
Steadiness (S) reflects the degree to which a person is likely to focus on cooperation, support and taking everyone along. Those scoring high tend to be consistent and calm.
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