Shruti Singh in

Shruti Singh

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Head of Risk at Bank First
📍 Melbourne, Victoria, Australia

Shruti is a respected executive with 25 years of experience in risk management and operations within the Australian and New Zealand banking sectors. A graduate of Melbourne Business School, she is recognized for her strategic execution and is described by colleagues as a leader who excels at solving business problems.

She has a strong personal commitment to social leadership and is pursuing a community-focused board career, having served as a Board Observer for Little Dreamers Australia. Her focus includes supporting community-centric initiatives and fostering fairness, reflecting a deep dedication to giving back.

Shruti won a CEO Award at Westpac for successfully leading the repatriation of 1, 000 offshore roles back to Australia.

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Experience
24 Years
Current Role
Head of Risk
Job Level
Mid-senior
Location
Melbourne, Victoria, Australia
Personality Overview

How Shruti shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Shruti cares about

Non-Financial Risk
Her career is centered on deep expertise in non-financial risk, governance, and risk maturity uplift across the banking industry.
Community Leadership
Actively pursues a community-focused board career and has experience as a board observer, showing a commitment to social leadership.
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Career

Work history

4-2025
Head of Risk
Bank First
4-2024 - 3-2025
Executive Manager BCM, Customer Solutions (Hardship and Collections)
Westpac Group
5-2022 - 4-2024
Executive Manager BCM, Customer Solutions (Deceased Estates and Vulnerability)
Westpac Group
1-2021 - 5-2022
Executive Manager BCM, Group Operations (Transformation and Change)
Westpac Group
1-2022 - 12-2022
Board Observer - Westpac Board Observer Program (2022)
Little Dreamers Australia
In the press

Media appearances

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Education
Bachelor of Business
Auckland University of Technology
Master's degree
Melbourne Business School
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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