Silvia Guedes

Enthusiast
DISC Type : i

Senior Support Consultant at SAP Brasil

São Paulo, São Paulo, Brazil

Overview

Silvia Guedes is a Senior Support Engineer at SAP Brasil, specializing in Manufacturing & Logistics for the COE in Latin America. An expert in SCM, MM, WM, and EWM for the Oil & Gas industry, she also holds an MBA from UVA, blending technical depth with business acumen.

With a background as a designer from FAAP, she possesses a unique perspective on creative problem-solving. Her professional interests include major technology and manufacturing corporations, reflecting a broad engagement with the industrial sector beyond her direct role.

She uniquely combines a creative educational foundation in design with deep technical expertise in complex SAP supply chain modules.

Personality Overview

Consensus Focused

Amiable & Agreeable

Story Driven

Unlike D or C types, they are convinced more by stories and testimonials.  They prefer to build relationships rather than staying totally transactional. They are generally friendly, so be careful when relying on their word.

Topics They Care About

SAP Supply Chain
As a Senior Support Consultant, she specializes in SAP's SCM, MM, WM, and EWM modules, indicating deep expertise in logistics and warehouse management.
LatAm Logistics
Her role within the Center of Expertise for Latin America points to a specific focus on the manufacturing and logistics challenges within that region.
Oil & Gas Industry
Her profile lists a specialty in the Oil & Gas sector, highlighting specific knowledge of the unique supply chain demands within this industry.

Media Appearances

Silvia has no verified media appearances

Work History

10-1997
Senior Support Consultant at SAP Brasil
Analysis and Marketing Development at Sealed Air Brasil
Technical at Sealed Air Corporation
Technical at Unisys Eletronica Ltda

Education

designer from FAAP
MBA from UVA

More Information

Social Presence :

Prographics :

Exp : 28 Location : São Paulo, São Paulo, Brazil Job Level : Senior Designation : Senior Support Consultant at SAP Brasil
URL has been copied!

Insights For Selling To Silvia

During A Call Or A Meeting

DO's

  • Speak from experience about success that the product has seen with other customers
  • Give them the opportunity to lead the conversation where possible
  • Ask them how their day is going or exchange some other pleasantries

DONT's

  • Don’t be too formal with them, they trust informality more
  • Don’t be excessively objective, be like a storyteller with them
  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Silvia is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Silvia

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Silvia move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Silvia take some risk or not?

  • They can take some low-probability risks if needed.

You And Silvia

Personality Compatibility


More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.