Simon is a strategy director specializing in customer-led business transformation for premium brands. With an MBA from AGSM, he has a track record of adding significant market cap to global corporates like Audi and Shell by reimagining the customer experience. Colleagues describe him as strategic, creative, and highly customer-focused.
Based on his recent activity, Simon appears to enjoy engaging with online puzzles and number games in his spare time. He is also focused on the strategic application of customer data and loyalty programs, sharing insights and articles on these topics.
Unique fact: Simon was named one of the Top 50 CX Stars in 2019 by CX Magazine and has served multiple times as the Chair of Judges for the UK Customer Experience Awards.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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