Simon Hook in

Simon Hook

Commander · DISC type D
Director of User Retention & Engagement at Shook Creative Ltd
📍 London, England, United Kingdom

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
11 Years
Current Role
Director of User Retention & Engagement
Job Level
Mid-senior
Location
London, England, United Kingdom
Personality Overview

How Simon shows up

Risk-Taker
Candid & Clear
Strong-Willed

They are very proud of what they do. They respond well to strong and respectful communication. They like to be in a position where they can control the conversation and terms.

Priorities

Topics Simon cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

9-2013
Director of User Retention & Engagement
Shook Creative Ltd
11-2023 - 12-2024
Lead Customer Experience Consultant
British Gas
5-2023 - 11-2023
Lead Customer Experience Consultant
Currency Solutions
1-2023 - 5-2023
Lead Customer Experience Consultant
Real Deals Media
7-2021 - 1-2023
Lead Customer Experience Consultant
VetMedux
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
4-2022 - 4-2022
Online Training
Nielsen Norman Group
10-2020 - 12-2020
DATA – DRIVEN UXD
University of Brighton
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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