Spencer McKenna in

Spencer McKenna

Wildcard · DISC type isc
VP, Head of Operations, Canada at Liberty Mutual Insurance
📍 Charlotte, North Carolina, United States

Spencer is the Vice President and Head of Operations for Liberty Mutual Canada. He oversees underwriting operations, business strategy, and data teams, drawing on over 13 years of experience in claims, strategy, and analytics. He holds a Chartered Property Casualty Underwriter designation and an MBA from UNC Kenan-Flagler Business School.

Based on his experiences, Spencer values continuous learning and professional development, having recently completed his MBA. He publicly celebrates team successes and milestones, highlighting the importance of collaboration and recognizing the contributions of colleagues like Rob Marsh and Meg Sutton in his career journey.

He has a dual accountability structure, reporting to both the President of Liberty Mutual Canada and the North America Chief Operating Officer.

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Experience
8 Years
Current Role
VP, Head of Operations, Canada
Job Level
Senior
Location
Charlotte, North Carolina, United States
Personality Overview

How Spencer shows up

ROI Driven
Requires Proof
Curious But Skeptical

They are unlikely to ever become strong champions even when the conversations are going well; you should focus on cultivating other champions They are often friendly and nice, but can sometimes suprise you with their piercing questions They typically tend to be late adopters even when they seem friendly and excited about what you have to sell

Priorities

Topics Spencer cares about

Operational Strategy
As Head of Operations, he is responsible for overseeing underwriting support, operations strategy, strategic initiatives, and data teams for the Canadian commercial insurance business.
Strategic Initiatives
His career includes leading strategic initiatives across the Global Risk Solutions business unit, aiming to drive efficiency and effectiveness in underwriting and operations.
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Career

Work history

10-2024
VP, Head of Operations, Canada
Liberty Mutual Insurance
4-2021
Director, Strategic Underwriting Operations
Liberty Mutual Insurance
7-2019 - 4-2021
Director Business Analysis
Liberty Mutual Insurance
6-2011 - 6-2012
Global Marketing
The Boston Consulting Group
5-2011 - 12-2011
BCG History
The Boston Consulting Group
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2019 - 2021
Masters of Business Administration (MBA)
UNC Kenan-Flagler Business School
Bachelor of Science - BS
Bentley University
Social presence
in
Behavioral profile

DISC profile (public)

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Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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