Spencer McKenna in

Spencer McKenna

Login to view DISC.
VP, Head of Operations, Canada at Liberty Mutual Insurance
📍 Charlotte, North Carolina, United States

Spencer is the Vice President and Head of Operations for Liberty Mutual Canada. He oversees underwriting operations, business strategy, and data teams, drawing on over 13 years of experience in claims, strategy, and analytics. He holds a Chartered Property Casualty Underwriter designation and an MBA from UNC Kenan-Flagler Business School.

Based on his experiences, Spencer values continuous learning and professional development, having recently completed his MBA. He publicly celebrates team successes and milestones, highlighting the importance of collaboration and recognizing the contributions of colleagues like Rob Marsh and Meg Sutton in his career journey.

He has a dual accountability structure, reporting to both the President of Liberty Mutual Canada and the North America Chief Operating Officer.

Read the full overview →
Experience
15 Years
Current Role
VP, Head of Operations, Canada
Job Level
Senior
Location
Charlotte, North Carolina, United States
Personality Overview

How Spencer shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Login to view personality overview.
Priorities

Topics Spencer cares about

Operational Strategy
As Head of Operations, he is responsible for overseeing underwriting support, operations strategy, strategic initiatives, and data teams for the Canadian commercial insurance business.
Strategic Initiatives
His career includes leading strategic initiatives across the Global Risk Solutions business unit, aiming to drive efficiency and effectiveness in underwriting and operations.
+6 more topics Login to view topics
Career

Work history

10-2024
VP, Head of Operations, Canada
Liberty Mutual Insurance
4-2021
Director, Strategic Underwriting Operations
Liberty Mutual Insurance
7-2019 - 4-2021
Director Business Analysis
Liberty Mutual Insurance
2-2018 - 7-2019
Manager II - Business Analytics
Liberty Mutual Insurance
7-2016 - 2-2018
Manager - Claims Operations & Strategy
Liberty Mutual Insurance
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2019 - 2021
Masters of Business Administration (MBA)
UNC Kenan-Flagler Business School
Bachelor of Science - BS
Bentley University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

Login to view DISC.

Other Liberty Mutual Insurance Employees

Explore more public profiles from related professionals.

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to Spencer. Free, 10 seconds.