Spencer is the Vice President and Head of Operations for Liberty Mutual Canada. He oversees underwriting operations, business strategy, and data teams, drawing on over 13 years of experience in claims, strategy, and analytics. He holds a Chartered Property Casualty Underwriter designation and an MBA from UNC Kenan-Flagler Business School.
Based on his experiences, Spencer values continuous learning and professional development, having recently completed his MBA. He publicly celebrates team successes and milestones, highlighting the importance of collaboration and recognizing the contributions of colleagues like Rob Marsh and Meg Sutton in his career journey.
He has a dual accountability structure, reporting to both the President of Liberty Mutual Canada and the North America Chief Operating Officer.
Read the full overview →They are unlikely to ever become strong champions even when the conversations are going well; you should focus on cultivating other champions They are often friendly and nice, but can sometimes suprise you with their piercing questions They typically tend to be late adopters even when they seem friendly and excited about what you have to sell
Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.
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