Sriram K. in

Sriram K.

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Senior Vice President and Global Head Customer Experience Management at Tech Mahindra
📍 Chennai, Tamil Nadu, India

Sriram Krishnan is a seasoned executive with nearly three decades of experience in IT, manufacturing, and business process management. An alumnus of IIT Madras and IIM Ahmedabad, he formerly led strategic verticals for Tech Mahindra in North America and established its Consulting Enterprise Solutions group, driving digital strategy for Fortune 1000 clients.

He is known for embracing new ideas, recognizing talent, and actively grooming individuals into future business leaders. Sriram maintains a connection to his alma mater, IIT Madras, and follows its recent initiatives. He is interested in the intersection of AI and human-centric design, particularly in an increasingly digital world.

As an intrapreneur, he successfully founded and scaled the Consulting Enterprise Solutions (CES) group within Tech Mahindra.

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Experience
39 Years
Current Role
Senior Vice President and Global Head Customer Experience Management
Job Level
Leadership
Location
Chennai, Tamil Nadu, India
Personality Overview

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Priorities

Topics Sriram cares about

Digital Customer Experience
As the former Global Head of Customer Experience Management, he specialized in using digital technologies to help global clients achieve their business vision.
Leadership Development
He is well-known for his ability to identify and nurture talent, mentoring individuals to become effective business leaders.
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Career

Work history

9-2000
Senior Vice President and Global Head Customer Experience Management
Tech Mahindra
8-1987 - 8-2000
CEO
Hydro S&S Industries Limited
In the press

Media appearances

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Education
B.Tech
Indian Institute of Technology, Madras
PGDM
Indian Institute of Management Ahmedabad
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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