Stacey Clarke in

Stacey Clarke

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Director of Customer Care & Operations at Clear Business
📍 Manchester, England, United Kingdom

Stacey is a results-driven operations executive with over 15 years of experience leading service excellence in the communications, financial services, and utilities sectors. Colleagues describe her as a collaborative, driven, and professional customer champion, skilled in executing large-scale service strategies that enhance customer experience and drive business growth through digital transformation.

Stacey is a strong advocate for women in business, frequently participating in and promoting events like "Women in Channel. " She is passionate about the value of allies in the workplace, celebrating colleagues who have supported and championed her career. She actively fosters a supportive professional community by sharing opportunities.

She publicly credits a former manager from her time at Virgin Media for championing her career, highlighting her belief in mentorship.

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Experience
24 Years
Current Role
Director of Customer Care & Operations
Job Level
Mid-senior
Location
Manchester, England, United Kingdom
Personality Overview

How Stacey shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Stacey cares about

Customer Experience
Her entire career, from Virgin Media to Clear Business, has focused on leading customer care, service operations, and enhancing the client experience through high-impact service models.
Operational Transformation
At Experian, she created the EMEA Service Strategy, focusing on a digital agenda that delivered process automations and robotics to improve efficiency and the client experience.
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Career

Work history

9-2021
Director of Customer Care & Operations
Clear Business
3-2019 - 9-2021
Director Of Service Operations
Experian
5-2017 - 3-2019
Head of Customer Service & Support Operations
Experian
3-2016 - 5-2017
Head of Customer Relationship Management
Virgin Media
2-2009 - 5-2017
Head of National Customer Service & Operations
Virgin Media Business
In the press

Media appearances

Stacey Clarke - Director of Customer Care & Operations at Clear Business. Featured in TheOrg
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Education

Stacey has no verified education history

Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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