Stefania Indirli in

Stefania Indirli

Ducati Motor Holding at 17 yrs 5 mos
📍 Italy

Stefania Indirli is the Head of CRM & Customer Experience at Ducati Motor Holding, where she has built an impressive 17-year career. Her expertise lies in managing customer relationships and dealer networks for luxury automotive brands, including a prior role at Maserati. She is a graduate of Alma Mater Studiorum – Università di Bologna.

Stefania is deeply passionate about fostering a strong community among Ducati enthusiasts worldwide. She frequently engages with clients and dealers at exclusive events, from parades in Kuala Lumpur to special gatherings in Madonna di Campiglio, celebrating the brands passionate customer base.

With over 17 years at Ducati, Stefania has risen from market research to leading the entire CRM and Customer Experience division.

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Experience
3 Years
Current Role
Ducati Motor Holding
Location
Italy
Personality Overview
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Priorities

Topics Stefania cares about

Customer Experience
Her current role as Head of CRM & Customer Experience is focused on managing and enhancing the entire customer journey for a luxury brand.
Global Dealer Networks
Her posts frequently highlight the importance of the annual Global Dealer Conference, bringing together partners from over 80 countries to share strategy.
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Career

Work history

Ducati Motor Holding
17 yrs 5 mos
3-2006 - 6-2008
CRM Manager
Maserati
1-2005 - 3-2006
Market Research and Customer Analysis Responsible
Ducati Motor Holding
In the press

Media appearances

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Education
Education details unavailable
Alma Mater Studiorum – Università di Bologna
Social presence
in

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