Stephanie LaFazia

Trailblazer
DISC Type : DI

Director, Digital Marketing Services/ Customer Success at Redpoint Global Inc.

United States

Overview

Stephanie LaFazia is a Director of Customer Success at Redpoint Global Inc. , specializing in data strategy and customer data platforms for healthcare and financial services. Colleagues describe her as a dedicated leader with excellent customer skills. She holds a Bachelor of Arts from the University of Rhode Island.

Stephanie is deeply involved in her local community as an alumna of the 2019 Leadership Rhode Island class, where she collaborates with other leaders on the states future. She is also an alumna and parent at Bay View Academy, demonstrating a strong connection to her local educational community.

Unique fact: Stephanie was selected for Leadership Rhode Island’s prestigious Core Program, marking her as a dedicated community changemaker.

Personality Overview

Informal

Assertive

Values Relationships

A combination of speed and relationship gets the best response from them.  They are more likely to accept new and exciting technologies. They are not against taking risks and can make tough decisions when required.


Topics They Care About

Customer Data Platforms
She leads cross-functional teams to implement and activate customer data platforms (CDPs) for enterprise clients, bridging the gap between data and business outcomes.
Data-Driven Marketing
She is passionate about helping marketers use data readiness to improve segmentation, personalize experiences, and accelerate campaign speed from weeks to days.
Personalization in Healthcare
Her work focuses on helping brands in regulated industries, like healthcare, use disconnected data to create powerful, personalized customer experiences.

Media Appearances

Stephanie has no verified media appearances

Work History

4-2020
Director, Digital Marketing Services/ Customer Success at Redpoint Global Inc.
4-2018 - 3-2020
Director of Digital Operations/ Customer Success at Virtual DBS
1-2019 - 12-2019
Omicron II Class of 2019 at Leadership Rhode Island
Director of Sales at Forty 1° North
Senior Sales Manager at Longwood Venues & Destinations

Education

Bachelor of Arts (B.A.) from University of Rhode Island

More Information

Social Presence :

Prographics :

Exp : 7 Location : United States Job Level : Mid-senior Designation : Director, Digital Marketing Services/ Customer Success at Redpoint Global Inc.
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Insights For Selling To Stephanie

During A Call Or A Meeting

DO's

  • Help them visualize the impact of their decision
  • Address your competition clearly and confidently
  • Talk about yourself and some of your achievements at the start of the conversation

DONT's

  • Don't make any commitments that you might not be able to fulfill
  • Don’t hesitate from asking questions or pushing them, but take a friendly approach
  • Don’t hesitate from asking them how they truly feel about your product

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Stephanie is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Stephanie

  • If they are not convinced, they will say no though in a friendly way.

Insights For Deal Planning

    How fast (or slow) will Stephanie move?

  • If you earn their trust and they develop faith in the product, they can make decisions quickly.
  • Can Stephanie take some risk or not?

  • If necessary, they will be ready to take risks.

You And Stephanie

Personality Compatibility


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