Stephanie Lands in

Stephanie Lands

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Member Services Supervisor at SCAN Health Plan
📍 Hawthorne, California, United States

Stephanie Lands is an experienced Member Services Supervisor at SCAN Health Plan with a demonstrated history of working in the healthcare industry. She is skilled in quality assurance, new hire processes, and leadership, and holds certifications in project management.

Outside of her professional role, Stephanie is a passionate and lifelong Disney fan and holds a Magic Key, indicating a strong personal interest in the theme parks and brand.

She was honored with the "Beaming Heart Award" at SCAN Health Plan, a recognition she described as an absolute honor.

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Experience
12 Years
Current Role
Member Services Supervisor
Location
Hawthorne, California, United States
Personality Overview

How Stephanie shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Stephanie cares about

Healthcare Customer Service
Supervises member services in the healthcare sector, with a background including roles at UnitedHealth Group and SuperCare Health, focusing on customer satisfaction and quality assurance.
Supportive Leadership
She has expressed admiration for her company's leadership and believes in removing unnecessary challenges for employees rather than just praising their resilience.
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Career

Work history

3-2021
Member Services Supervisor
SCAN Health Plan
11-2020 - 2-2021
Customer Care Supervisor
SuperCare Health
2-2020 - 11-2020
Client Services Supervisor
Certified Laboratories, Inc.
7-2013 - 1-2020
Supervisor
UnitedHealth Group
In the press

Media appearances

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Education
2004 - 2008
High School Diploma
Nathaniel Narbonne Senior High School
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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