Stephen is the Chief Operating Officer at Santander UK, where he leads technology, operations, and customer service functions. An alumnus of The University of Edinburgh, he has extensive board-level experience in major business transformations across the UK and Irish banking sectors. Colleagues describe him as an exceptional and highly capable leader.
Outside of his executive roles, Stephen maintains an interest in football, which he played during his university years. He keeps abreast of industry trends and financial news, following publications such as the Financial Times and engaging with major financial institutions like NAB and Clydesdale Bank.
He has held C-suite roles at three major financial institutions: Santander UK, Yorkshire Building Society (including Interim CEO), and AIB.
Read the full overview →They measure a product on its merit but can be influenced by strong testimonials. They usually prefer to drive the conversation. They don’t mind taking a stand if they believe in something.
Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.
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