Steve Mackin

Observer
DISC Type : ic

President and CEO at Mercy

St Louis, Missouri, United States

Overview

Steve Mackin serves as the President and CEO of Mercy, where he leverages his expertise to enhance patient value through technology and strategic partnerships. A graduate of the University of Tulsas MBA program, his career is marked by significant leadership roles, including COO at Cancer Treatment Centers of America.

Beyond his executive role, Steve is deeply committed to community health improvement. He is passionate about servant leadership and has previously served on the board of the St. Louis Regional Health Commission and the American Cancer Society in Illinois, reflecting a dedication to broader healthcare causes.

He is a vocal advocate for using platforms and data to deliver superior value to healthcare consumers.

Personality Overview

Curious

Example Seeker

Value Driven

They ask a lot of questions and rely heavily on information and collaterals.  They are generally good communicators and can be hard to convince. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

Healthcare Technology
Actively promotes pioneering new technologies with partners like Microsoft and Aidoc to create efficiency and improve the patient and nurse experience.
Value-Based Healthcare
Expresses pride in demonstrating tangible value back to the community and has a strategic plan focused on driving even greater healthcare value.
Servant Leadership
Believes in fostering a mission-driven culture and often speaks on the importance of servant leadership within large healthcare systems.

Media Appearances

New Mercy President and CEO Takes the Helm. Featured in Mercy (Newsroom)

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Steve Mackin is Mercy's incoming president and chief executive. Featured in Catholic Health World (CHUSA)

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Mercy taps Steve Mackin ’98 for president, CEO role. Featured in Wabash College Alumni News

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Work History

4-2022
President and CEO at Mercy
10-2021 - 4-2022
Incoming President and CEO at Mercy
9-2020 - 10-2021
Executive Vice President, Mercy & President, St. Louis Community at Mercy
10-2015 - 8-2016
Interim President at Cancer Treatment Centers of America
6-2013 - 8-2016
Chief Operating Officer at Cancer Treatment Centers of America

Education

2006 - 2008
MBA from The University of Tulsa
1994 - 1998
Bachelor of Arts - BA from Wabash College

More Information

Social Presence :

Prographics :

Exp : 13 Location : St Louis, Missouri, United States Job Level : Leadership Designation : President and CEO at Mercy
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Insights For Selling To Steve

During A Call Or A Meeting

DO's

  • Invite them for a social do but don’t rely solely on the relationship
  • Ask them questions to understand their needs better while staying affable
  • Share testimonials from known people and give multiple examples of product value

DONT's

  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t brush off any concerns, take all questions seriously
  • Avoid making offhand commitments

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Steve is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Steve

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Steve move?

  • They like to be detailed and take their time to arrive at decisions.
  • Can Steve take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Steve

Personality Compatibility


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