Senior Director, Customer Success - Americas at Ateliere Creative Technologies
📍 Spencer, Iowa, United States
Steven is a senior customer success leader in the media technology sector, specializing in SaaS, video tech, and post-production operations. He has a track record of driving multi-million dollar growth and achieving over 99% client retention. Colleagues have described him as an enthusiastic expert and an After Effects pioneer.
Outside of his tech career, Steven has a deep background in the culinary arts, holding a Bachelor of Applied Science from Le Cordon Bleu College of Culinary Arts. His professional life aligns with his interests in major media companies like The Walt Disney Company and Sony Pictures Entertainment.
Unique fact: Despite his career in technology, he is a formally trained culinary professional.
Read the full overview →
Experience
22 Years
Current Role
Senior Director, Customer Success - Americas
Location
Spencer, Iowa, United States
Personality Overview
How Steven shows up
Fast Adopter
Generous
Achievment Oriented
They measure a product on its merit but can be influenced by strong testimonials. They don’t mind taking a stand if they believe in something. They usually prefer to drive the conversation.
Priorities
Topics Steven cares about
Customer Success
He focuses on fostering high-impact strategies to achieve exceptional client results, leading to 99%+ retention rates and significant revenue growth.
Media Workflows
His expertise lies in helping media and entertainment clients transform their workflows and strengthen their content supply chains through technology.
+4 more topicsLogin to view topics
Career
Work history
3-2022 - 10-2025
Senior Director, Customer Success - Americas
Ateliere Creative Technologies
2-2017 - 3-2022
Senior Director, Enterprise Customer Success
SHIFT
1-2016 - 2-2017
Senior Director, Network Operations
OWN: The Oprah Winfrey Network
3-2015 - 1-2016
Director, Technical and Post Production Operations
OWN: The Oprah Winfrey Network
7-2012 - 2-2015
Director, Technical & Facility Operations
OWN: The Oprah Winfrey Network
In the press
Media appearances
No media yetWe could not find public media appearances for this person.
Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.
More profiles
Discover additional public profiles from our index.