Susan Blankhorst in

Susan Blankhorst

Login to view DISC.
Sr PM - WW program launches at Amazon
📍 Dubai, United Arab Emirates

Susan is a digital product expert specializing in digital transformation, global program launches, and customer experience. Having studied at Harvard University, she has led major mobile and web initiatives at Amazon, Carrefour, and in the aviation and banking sectors. Colleagues describe her as having brilliant communication skills and great clarity of thought.

Having lived in Dubai for over a decade, Susan is a mother to two young children. She is a passionate supporter of her husbands entrepreneurial journey and is deeply concerned about humanitarian causes, particularly the welfare of children in conflict zones.

Susan won an innovation award for creating a Share your Bill feature in a mobile banking app.

Read the full overview →
Experience
14 Years
Current Role
Sr PM - WW program launches
Location
Dubai, United Arab Emirates
Personality Overview

How Susan shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Login to view personality overview.
Priorities

Topics Susan cares about

Global Program Launches
Her current role at Amazon focuses on supporting high-impact, worldwide program launches from a customer service and experience perspective.
Customer Experience
She has deep experience improving CX in e-commerce, retail, and aviation by combining qualitative and quantitative data to generate actionable insights.
+5 more topics Login to view topics
Career

Work history

5-2025
Sr PM - WW program launches
Amazon
8-2022 - 5-2025
Sr Product Manager CX
Amazon
11-2020 - 8-2022
Senior Product Manager
Amazon
10-2019 - 11-2020
Head of Digital Product - Carrefour Supermarkets
Majid Al Futtaim
12-2018 - 10-2019
Head of Mobile App - Carrefour Supermarkets
Majid Al Futtaim
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2019 - 2019
Studies in Innovation and Entrepeneurship
Harvard University
2019 - 2019
Professional Scrum Product Owner I
Certified Scrum PO
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

Login to view DISC.

Other Amazon Employees

Explore more public profiles from related professionals.

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to Susan. Free, 10 seconds.