Susan Brown, SPHR, SHRM-SCP

Examiner
DISC Type : cs

Assistant Director of Human Resource Management at Kane County

North Aurora, Illinois, United States

Overview

Susan has no verified overview

Personality Overview

Late Adopter

Process Oriented

Overcautious

They do not like taking risks at all and go for proven options in the end.  Being observant comes to them naturally. The only way to convince them is by showing them examples and ample proof.

Topics They Care About

Susan has no verified topics they care about

Media Appearances

Susan has no verified media appearances

Work History

7-2013
Assistant Director of Human Resource Management at Kane County
8-1999 - 7-2013
Associate Director of Human Resources at Aurora University
7-1997 - 7-1999
Customer Service/Sales Support for the Window and Cabinet Division at Edward Hines Lumber
8-1986 - 8-1997
Learning Center/Media Aide at Batavia Public School District 101

Education

1967 - 1971
Bachelor's degree from University of Illinois at Chicago
Certification of Senior Professional Human Resources (SPHR) from SHRM Learning Systems/Northen Illinois University

More Information

Social Presence :

Prographics :

Exp : 39 Location : North Aurora, Illinois, United States Job Level : Mid-senior Designation : Assistant Director of Human Resource Management at Kane County
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Insights For Selling To Susan

During A Call Or A Meeting

DO's

  • Be firm in your communication and stay in control
  • Spend time addressing concerns around risk and change, they will have them even if they don't express them
  • Expect them to be vague in response to your questions, ask firmly and pointedly

DONT's

  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Don't rely on relationship building even if they act pleasantly
  • Avoid getting into storytelling mode, especially when they ask specific questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Susan is

  • For them, low risk and acceptance by others are very important, followed by proof of ROI.
  • Will you ever get a clear answer from Susan

  • They are unlikely to say no, it's better to stop yourself once you have exhausted all the options.

Insights For Deal Planning

    How fast (or slow) will Susan move?

  • They do not like to take decisions in a hurry, so they could be slow in making their mind up.
  • Can Susan take some risk or not?

  • They are low on risk-appetite and prefer to make informed decisions.

You And Susan

Personality Compatibility


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