Susan Dale

Observer
DISC Type : ic

Deputy Head of HR at Communication Workers Union

London, England, United Kingdom

Overview

Susan Dale is the Deputy Head of Human Resources at the Communication Workers Union, where she provides comprehensive HR services and contributes to strategic development. Educated at the University of West London with a CIPD, colleagues describe her as an experienced and professional HR leader with strong communication skills.

Based on her stated interests, Susan maintains connections with her alma mater, the University of West London, and follows developments within the London Borough of Hillingdon, suggesting an interest in local community and educational institutions.

Susan playfully identifies as an "HR Ninja Member, " hinting at a modern and agile approach to her profession.

Personality Overview

Curious

Assertive

Value Driven

They can sound friendly and charming but can quickly change gears to become inquisitive and probing.  They are generally strong communicators and are not easy to convince. They ask a lot of questions and rely heavily on information and collaterals.

Topics They Care About

Strategic HR
Her role involves contributing to the development of HR services in line with the Communication Workers Union’s strategic plan.
Complex Organizations
A recommendation highlights her excellent understanding of navigating organizations with complex structures to find appropriate solutions.
Employee Relations
[Predicted] Her senior HR role within a major trade union suggests a strong focus on fostering positive and effective employee and industrial relations.

Media Appearances

Susan has no verified media appearances

Work History

2002 - 2010
Deputy Head of HR at Communication Workers Union
1-1990
Deputy Head of Human Resources at Communication Workers Union

Education

1997 - 1998
CIPD from University of West London
Education details unavailable from Bishopshalt

More Information

Social Presence :

Prographics :

Exp : 20 Location : London, England, United Kingdom Job Level : Mid-senior Designation : Deputy Head of HR at Communication Workers Union
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Insights For Selling To Susan

During A Call Or A Meeting

DO's

  • Be prepared for a lot of questions, answer them objectively
  • Invite them for a social do but don’t rely solely on the relationship
  • Share testimonials from known people and give multiple examples of product value

DONT's

  • Avoid making offhand commitments
  • Don’t rely excessively on your relationship with them to win the deal
  • Don’t be too objective but make sure to pad your storytelling with data points

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Susan is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Susan

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Susan move?

  • They like to analyze well and then make their decisions.
  • Can Susan take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Susan

Personality Compatibility


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