Susan Graves in

Susan Graves

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Founder/CEO & Hospitality Solution Advisor at Experience Alive
📍 Columbus, Ohio, United States

Susan Graves is a hospitality industry advisor and the Founder/CEO of Experience Alive, focused on increasing revenue and guest satisfaction through technology. A graduate of Central Michigan University, she is recognized for being a strategic, collaborative, and data-driven leader who champions innovation.

Outside of her primary professional role, Susan is deeply involved in community collaboration and has a history of leadership in fundraising events, such as coordinating a campus-wide event for Muscular Dystrophy during her university years. She is interested in the intersection of wellness and hospitality.

Unique fact: Susan holds certifications as a Certified AI Expert and a Certified NFT Expert, showcasing her commitment to cutting-edge technology.

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Experience
28 Years
Current Role
Founder/CEO & Hospitality Solution Advisor
Location
Columbus, Ohio, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Susan cares about

Hospitality Innovation
Her entire career, especially her current role at Experience Alive and with OHLA, is dedicated to introducing innovative technologies to modernize the hospitality industry.
New Revenue Streams
Repeatedly demonstrates success in creating new revenue, such as developing programs with the TSA and exploring the $2T+ wellness industry for diversification.
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Career

Work history

10-2021
Founder/CEO & Hospitality Solution Advisor
Experience Alive
3-2022 - 2023
IT Consultant and Business Development
Ohio Hotel & Lodging Association
1-2016 - 12-2021
Assistant General Manager
Greater Columbus Convention Center/ASM Global
2004 - 2016
Area General Manager
Marriott International
3-2000 - 12-2004
Dual General Manager Romulus Marriott/Detroit Airport Marriott
Marriott International
In the press

Media appearances

Buzzworthy Businesses with Susan Graves of Experience Alive LLC. Featured in YouTube
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Tech Trends to Watch with Sue Graves, CEO, Experience Alive. Featured in Hertelier.com
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Education
Bachelor of Science in Business Administration
Central Michigan University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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