Susan Hansbury in

Susan Hansbury

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Director Sales Operations at Ironside
📍 Greater Boston, United States

Susan is a Global Sales Operations professional with over 20 years of experience, specializing in sales forecasting for SaaS and perpetual sales, order management, and improving business infrastructure. People she has worked with describe her as highly detailed-oriented, data-driven, dependable, and a true professional.

A former colleague noted that Susan is "the glue that holds a sales organization together," highlighting her insightful and collaborative management style.

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Experience
35 Years
Current Role
Director Sales Operations
Job Level
Mid-senior
Location
Greater Boston, United States
Personality Overview

How Susan shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Susan cares about

Sales Forecasting
Develops and implements forecasting methodology for SaaS and perpetual sales models and provides weekly KPI summaries to senior leadership.
Sales Process Efficiency
Focuses on creating efficiency and accuracy within sales teams by working to eliminate friction in end-to-end processes.
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Career

Work history

2-2016
Director Sales Operations
Ironside
1-2013 - 8-2015
Director, Sales Operations - Public Sector, Healthcare, EAM & Financials
Infor
2010 - 2013
Global Sales Operations Director
InnoCentive, Inc.
2007 - 2010
Business Operations Manager, CIO Executive Council
CXO Media/IDG Enterprise
2001 - 2007
Worldwide Sales Operations Manager
Envox
In the press

Media appearances

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Education
Business
Katharine Gibbs Business School
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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