Tanita Olivier van der Merwe in

Tanita Olivier van der Merwe

Login to view DISC.
Customer Experience COE Lead at Altron
📍 Pretoria, Gauteng, South Africa

Tanita is an experienced Customer Experience COE Lead at Altron, specializing in business processes, BI analytics, and process optimization within the information and cyber security industry. A graduate of the University of South Africa, she is dedicated to enhancing customer experience through data-driven improvements.

She earned her Masters in Engineering degree with Cum Laude distinction, concentrating on the impact of process optimization on customer experience metrics.

Read the full overview →
Current Role
Customer Experience COE Lead
Location
Pretoria, Gauteng, South Africa
Personality Overview

How Tanita shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Login to view personality overview.
Priorities

Topics Tanita cares about

Customer Experience
Her entire career is focused on enhancing customer experience, as seen in her role and her frequent posts celebrating positive customer feedback and CX Month.
Process Optimization
A core theme in her work history and the focus of her Master's in Engineering, aiming to reduce friction, increase efficiency, and improve business efficacy.
+4 more topics Login to view topics
Career

Work history

4-2024
Customer Experience COE Lead
Altron
3-2021 - 4-2024
Customer Experience Manager
Altron Security
2-2019 - 2-2021
CX & Process Engineer
LAWtrust
3-2018 - 1-2019
Project Manager
LAWtrust
11-2016 - 2-2018
Software Test Analyst
LAWtrust
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
4-2025 - 11-2027
Doctor of Philosophy - PhD
University of South Africa/Universiteit van Suid-Afrika
2021 - 2023
Masters of Engineering
University of South Africa/Universiteit van Suid-Afrika
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

Login to view DISC.

More profiles

Discover additional public profiles from our index.

Megan Clark
Megan Clark
Associate | Senior Marketing Manager
HOK + ROSSETTI
NP
Natalia Pachashynska
Chief Executive Officer
Ukrainian National Fcu
 Christoff Labuschagne
Christoff Labuschagne
Technical Solutions Architect | Business Development Manager
Kohde
 Andrij G. Burchak
Andrij G. Burchak
Chief Executive Officer
SUMA Federal Credit Union
Unlock the full playbookSee exactly how to sell to Tanita. Free, 10 seconds.