Taylor Johnston
Inspirer · DISC type diTaylor Johnston is the Senior Director of Advisory Services at Gainsight, specializing in customer success. With extensive experience leading global CS teams at companies like Vitally. io and COMPLY, she excels at driving customer retention, growth, and expansion revenue. Colleagues describe her as energetic, honest, results-driven, and a remarkable leader.
Taylor recently returned to her career after an eight-month break dedicated to her family, a period she described as reflective and restorative. She holds a Bachelor of Arts from Georgetown University and has expressed interest in organizations like NASA, suggesting a passion for exploration and discovery outside of her professional life.
After just six months as VP of Customer Success at an innovative startup, she made the significant decision to pause her career to prioritize her family.
Read the full overview →How Taylor shows up
They respond well to objective pitches but also attach some value to relationships. They usually prefer to drive the conversation. They measure a product on its merit but can be influenced by strong testimonials.
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Dominance (D)
Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.
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