Tejvinder Sharma in

Tejvinder Sharma

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Program Manager ( Operations Leader) at eClerx
📍 Noida, Uttar Pradesh, India

Tejvinder Sharma is a customer experience (CX) leader with extensive experience in P&L management, digital transformation, and client relations for major US and APAC accounts. A postgraduate from IMT, Ghaziabad, he has a proven track record of managing large, multi-country teams and driving growth through automation and service delivery innovation at companies like Wipro and Tech Mahindra.

He proudly led the setup of a greenfield site in Egypt, expanding his companys multilingual support capabilities and operational footprint.

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Experience
25 Years
Current Role
Program Manager ( Operations Leader)
Job Level
Senior
Location
Noida, Uttar Pradesh, India
Personality Overview

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Priorities

Topics Tejvinder cares about

Expanding CX Operations
He spearheaded the establishment of a new CX operations site in Egypt for eClerx and has a history of managing large customer support programs for telecom giants.
Driving Transformation
At Tech Mahindra, he focused on maximizing automation and transformation initiatives to improve service delivery capabilities and fuel growth within key accounts.
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Career

Work history

9-2022
Program Manager ( Operations Leader)
eClerx
4-2021 - 9-2022
AVP Operations
Wipro Technologies
4-2018 - 3-2021
Delivery Head
Tech Mahindra
10-2012 - 3-2018
Associate Operations Head
Tech Mahindra
7-2010 - 9-2012
Service Delivery Leader
Tech Mahindra
In the press

Media appearances

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Education
2010 - 2011
Post Graduate
IMT, Ghaziabad
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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