Tengku Arief in

Tengku Arief

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COD Admin at Aramex
📍 Bandar Baru Bangi, Selangor, Malaysia

With over six years of experience in customer relations, Tengku Arief excels in building and maintaining strong client relationships within the logistics and tech sectors. His career includes roles such as COD Admin at Aramex and Client Success Executive at dataxet: nam, where he focused on retention and upselling. He holds an Industrial Certificate from Institut Kemahiran MARA Kuala Lumpur.

Outside of his professional life, Tengku is a dedicated family man who recently celebrated the birth of his first child. He values family deeply, having taken a short career break to focus on his wife and newborn before eagerly returning to the workforce. This period highlights his commitment to his personal life and responsibilities.

Unique fact: He completed the "Wira Foundation" certification, demonstrating a commitment to continuous professional development at Pos Malaysia.

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Experience
6 Years
Current Role
COD Admin
Location
Bandar Baru Bangi, Selangor, Malaysia
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Tengku cares about

Client Relationships
His experience at J&T Express and dataxet: nam involved meeting clients face-to-face and building strong, lasting relationships to ensure satisfaction and resolve issues.
Customer Success
As a Client Success Executive, he was responsible for the entire client lifecycle, including onboarding, training, adoption, and ensuring zero-churn through retention strategies.
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Career

Work history

4-2025 - 6-2025
COD Admin
Aramex
7-2023 - 8-2024
Client Success Executive
dataxet:nama
4-2022 - 5-2023
Business Development Executive
Pos Malaysia Berhad
1-2020 - 4-2022
Customer Relationship Executive
J&T EXPRESS (MALAYSIA ) SDN BHD
1-2018 - 1-2020
Aircraft Manufacturing Technician
Spirit AeroSystems
In the press

Media appearances

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Education
2016 - 2017
Industrial Certificate
Institut Kemahiran MARA Kuala Lumpur (IKM)
2010 - 2014
Sijil Pelajaran Malaysia
Sekolah Menengah Kebangsaan USJ 12
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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