Terri Youngs

Editor
DISC Type : CS

Human Resources Business Consultant at TCY Consulting: HR Insights

Houston, Texas, United States

Overview

Terri Youngs is a Human Resources Business Consultant specializing in people development, workforce planning, and change management. Drawing on senior HR roles at Comcast and BNY Mellon, she excels at elevating organizational health. She holds certifications in Korn Ferry Leadership and Prosci Change Management and is an alumna of the University of Houston.

Passionate about diversity and inclusion, Terri frequently champions DE&I initiatives and their positive impact on the workplace. She also shows a strong commitment to civic duties, publicly encouraging voter registration. Her involvement in the Alpha Kappa Omega sorority underscores a dedication to community building.

Terri was part of the team that achieved a major milestone: the successful launch of Workday for the entire state of North Carolina.

Personality Overview

Sometimes Friendly

Objective Thinker

Late Adopter

They are heavily focused on quality and prefer doing things the right way, even if it takes time.  Being observant comes to them naturally. They are thorough and always follow a systematic approach.

Topics They Care About

Leadership Development
Her career is focused on intentional leadership development to create empowered and engaged workforces, supported by her Korn Ferry certification.
Change Management
As a Prosci certified professional, she has deep expertise in navigating organizational change, exemplified by her role in a statewide Workday launch.
Diversity & Inclusion
She publicly celebrates and expresses pride in her company's diversity, equity, and inclusion strategies, highlighting it as a personal passion.

Media Appearances

Terri has no verified media appearances

Work History

4-2024
Human Resources Business Consultant at TCY Consulting: HR Insights
5-2021 - 9-2024
HQ Senior Director, Human Resources at Comcast
9-2016 - 11-2021
Human Resources Director at Comcast
4-2010 - 11-2021
Human Resources Manager at Comcast
4-2007 - 5-2009
Human Resources, AVP at The Bank of New York Mellon

Education

1990 - 1994
Bachelor of Arts from University of Houston
1992 - 1993
Psychology from Hampton University

More Information

Social Presence :

Prographics :

Exp : 19 Location : Houston, Texas, United States Job Level : Mid-senior Designation : Human Resources Business Consultant at TCY Consulting: HR Insights
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Insights For Selling To Terri

During A Call Or A Meeting

DO's

  • Share whitepapers or case studies that showcase measurable results instead of just telling customer stories
  • Actively address their concerns around change, risk, and acceptance by users
  • Preferably use email to follow up with them instead of phone or Linkedin, engage by asking question or opinions

DONT's

  • Avoid phrases like ‘trust me’, ‘you will just love it’ etc.
  • Do not sound overly eager, modulate your energy levels especially if you are generally enthusiastic
  • Don't ask them to move fast, let them take their time and digest all the information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Terri is

  • Adoption by others is very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Terri

  • They don’t say no often, they push out the decisions or keep going around in circles.

Insights For Deal Planning

    How fast (or slow) will Terri move?

  • They don't like to hasten, so their speed of decision-making may be slow.
  • Can Terri take some risk or not?

  • They have little willingness to take risks, and prefer making calculated decisions.

You And Terri

Personality Compatibility


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