Thiago Bassan

Activist
DISC Type : Cd

Startup Mentor at Associação Brasileira de Startups

Florianópolis, Santa Catarina, Brazil

Overview

Thiago Bassan is the Chief Operating Officer at 2clix Tecnologia®, bringing 20 years of experience in high-performance operations, data analytics, and digital transformation. A graduate of Propaganda e Marketing, colleagues praise him as skilled in managing indicators and building teams to expand operations.

His company, 2clix Tecnologia®, recently won a Gold award at the 25th PrêmioABT, a significant recognition for innovation in Brazils customer experience sector.

Personality Overview

Perfectionist

Meticulous

Logical And Quick

They care equally about the product and its potential impact.  They focus on objectivity in a pitch and pay little attention to bells and whistles. They can be nudged to make faster decisions by offering what they value.

Topics They Care About

Data-Driven CX
He recently participated in a CONAREC panel on transforming data into memorable customer experiences, underscoring his focus on analytics in customer strategy.
Startup Ecosystem
As a mentor for the Brazilian Startups Association and a partner at ACATE, he is actively involved in guiding and developing emerging technology companies.
Contact Center Innovation
His company's recent customer experience award and his participation in the APCC congress in Portugal signal a strong focus on advancing contact center technology.

Media Appearances

Thiago has no verified media appearances

Work History

4-2023 - 6-2025
Startup Mentor at Associação Brasileira de Startups
12-2020
Founding Partner at BoomUp!
12-2017
Partner of ACATE | Verticais at ACATE - Associação Catarinense de Tecnologia
7-2016 - 7-2016
Superintendente de operações at Alumina Brasil Contact Center
12-2014
Chief Operating Officer at 2clix Tecnologia®

Education

2005 - 2009
Propaganda e Marketing from Universidade Cidade de São Paulo
2003 - 2005
Graduação em Inglês from Stanton School of English

More Information

Social Presence :

Prographics :

Exp : 10 Location : Florianópolis, Santa Catarina, Brazil Job Level : Leadership Designation : Startup Mentor at Associação Brasileira de Startups
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Insights For Selling To Thiago

During A Call Or A Meeting

DO's

  • Tell them that you are there to help them create visible impact within their organization
  • Highlight the competitive differentiation of your product
  • Refer to testimonials from others in similar positions

DONT's

  • Don’t expect them to change their mind quickly if they say no once
  • Do not give up if they are not convinced, try again with a different approach
  • Refrain from asking too many questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Thiago is

  • Belief in the product plays an important role, followed by objective proof and testimonials.
  • Will you ever get a clear answer from Thiago

  • They may hesitate slightly, but if they are not convinced, they will say no.

Insights For Deal Planning

    How fast (or slow) will Thiago move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Thiago take some risk or not?

  • They can take risks only after they have analyzed the advantages and disadvantages.

You And Thiago

Personality Compatibility


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