Thomas MacMillan is the Chief Operating Officer at EmblemHealth, where he leads digital and operational transformation. With over 20 years of experience in the payer and provider industries, he has deep expertise in IT strategy, value-based care design, artificial intelligence, and operations. He holds a Bachelor of Science from James Madison University.
He is an industry expert in creating and operating multi-billion dollar tech and operations sourcing deals. He believes health insurance should be a continuous wellness relationship, not just a claims processor.
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