Thomas Merodak is the Head of Products for Loans and Insurance at Banco Carrefour, with extensive experience in risk management, internal controls, and customer retention. He holds an MBA from Fundação Dom Cabral and has led significant transformation and agility initiatives within the bank.
He is a respected voice in the financial industry, frequently participating in panels and conferences to discuss innovation, credit, and collection. Thomas actively shares insights from these events and his work, positioning himself as a thought leader in the fintech space.
He was featured in Época NEGÓCIOS magazine, detailing how his team revolutionized customer retention using gamified chatbots.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
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