Thomas  S. Hansell in

Thomas S. Hansell

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Enterprise Imaging | Optum Insight | National & Strategic Accounts - Customer Success Director at Optum
📍 New York City Metropolitan Area, United States

Thomas is a dynamic healthcare leader specializing in client success and operational excellence within the digital health and PBM sectors. With a background from Ramapo College of New Jersey, he has a proven track record of driving growth and managing strategic accounts at firms like Optum, Medocity, and Express Scripts, focusing on innovative solutions.

He is passionate about enhancing patient engagement and improving outcomes through forward-thinking strategies. His interests include leveraging technology to boost efficiency and fostering team growth within his organization.

He recently shared an article on how Optums AI tool boosted Operating Room efficiency by 7%.

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Experience
33 Years
Current Role
Enterprise Imaging | Optum Insight | National & Strategic Accounts - Customer Success Director
Job Level
Mid-senior
Location
New York City Metropolitan Area, United States
Personality Overview

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Communication Style
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Priorities

Topics Thomas cares about

AI in Healthcare
Showed interest in AI's practical applications by sharing how a new tool can improve OR usage, cut waste, and drive radiologist efficiency.
Digital Health Solutions
His career at Medocity and his current focus at Optum highlight his deep experience in digital health platforms for payors, providers, and patient support programs.
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Career

Work history

3-2025
Enterprise Imaging | Optum Insight | National & Strategic Accounts - Customer Success Director
Optum
8-2020 - 3-2025
Vice President Operations
Medocity, Inc.
2-1992 - 7-2020
Sr- Director - Sales & Account Management Optimization
Express Scripts
In the press

Media appearances

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Education
Bachelor of Business Administration (B.B.A.)
Ramapo College of New Jersey
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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