Thu Nguyen in

Thu Nguyen

Login to view DISC.
SVP Customer Success & Ops at HydroPoint Data Systems
📍 Burlingame, California, United States

Thu Nguyen is the SVP of Customer Success & Ops at HydroPoint Data Systems, specializing in building scalable, outcome-based customer organizations. Educated at UC Berkeley and Stanford, colleagues describe her as a strategic, driven, and forceful leader who excels at translating vision into flawless execution and fostering high-performing teams.

Outside of her core operational focus, Thu is a Certified Mindful Leader. This interest in mindfulness complements her leadership style, which has been described by colleagues as servant leadership, where she prioritizes mentoring and developing individuals within her teams to help them grow and succeed professionally.

Unique fact: She is a published author on scientific topics, including co-authoring a paper on a "Novel Human Neurotrophic Factor. "

Read the full overview →
Current Role
SVP Customer Success & Ops
Location
Burlingame, California, United States
Personality Overview

How Thu shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Login to view personality overview.
Priorities

Topics Thu cares about

Customer-centric Growth
Her entire career is focused on architecting customer-first strategies and mapping the customer value journey to drive retention and growth.
Scaling Operations
A core competency mentioned in her headline and multiple roles, focusing on optimizing ProServices, Support, and Customer Success teams for growth.
+5 more topics Login to view topics
Career

Work history

11-2021
SVP Customer Success & Ops
HydroPoint Data Systems
11-2020 - 11-2021
Vice President, Customer Success & Support [successful exit]
Whil
1-2019 - 11-2020
Director, Global Customer Success - Prisma Cloud | Prisma Access | Prisma SaaS
Palo Alto Networks
2-2018 - 1-2019
SVP Operations
Simple Marketplace
2017 - 2018
VP, Customer Success & Operations
SalesHood
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
Bachelor of Sciences
University of California, Berkeley
2017 - 2018
Stanford Advanced Project Management Certificate
Stanford University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

Login to view DISC.

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to Thu. Free, 10 seconds.