Tia Marciel

Judge
DISC Type : Dc

Lead Technical Writer, Knowledge Manager at Paramount+

Cupertino, California, United States

Overview

Tia Marciel is a knowledge management and technical writing specialist focused on helping engineering and product teams improve efficiency through clear documentation. A graduate of California State University, Chico, she has a proven track record of enhancing developer experience. Colleagues describe her as knowledgeable, positive, and exceptionally detail-oriented.

Outside of work, Tia is an active community member, having served as a Care Deacon at Saratoga Federated Church. She enjoys hiking, dancing to live music, and volunteering. Her interest in community well-being is also shown through her past advocacy for local community gardens.

She is currently exploring how AI and automation can be used to streamline documentation platform migrations.

Personality Overview

Generally Skeptic

Objective Thinker

Quality Focused

They like to act fast and expect others to do the same.  They are very proud of what they do. More than the product, they care about the effectiveness of the product.

Topics They Care About

Knowledge Management
Her career is centered on designing, consolidating, and managing knowledge bases to remove bottlenecks and create a single source of truth for technical teams.
Developer Experience
At Paramount+, she focused on creating a "fantastic developer experience (DX)" and successfully increased developer documentation contributions by 60% in her first year.
AI in Documentation
She has a keen interest in leveraging AI and automation to reduce manual effort and improve accuracy during documentation platform migrations, as noted in a recent post.

Media Appearances

Tia has no verified media appearances

Work History

4-2021
Lead Technical Writer, Knowledge Manager at Paramount+
4-2017
Knowledge Manager at LCI, Inc. ⚡
4-2022 - 3-2023
Technical Writer for LCI, Inc. at Robinhood
Technical Writer for HCL at Facebook
Technical Writer for CV Partners at Moveworks

Education

Bachelor of Arts - BA from California State University, Chico

More Information

Social Presence :

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Exp : 5 Location : Cupertino, California, United States Job Level : Middle Designation : Lead Technical Writer, Knowledge Manager at Paramount+
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Insights For Selling To Tia

During A Call Or A Meeting

DO's

  • Objectively showcase the impact that your product creates
  • Be respectful but crisp
  • Get to the point quickly instead of spending time doing small talk

DONT's

  • Don’t focus on process and rules, give the impression of being a ‘gets it done’ person
  • Avoid being too verbose
  • Avoid being a storyteller and don’t try to oversell

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Tia is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Tia

  • If they are not convinced, they will have no hesitation in telling you the same.

Insights For Deal Planning

    How fast (or slow) will Tia move?

  • They can take decisions very fast if you manage to convince them.
  • Can Tia take some risk or not?

  • The risks don’t matter much to them.

You And Tia

Personality Compatibility


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