Tiago Rolim

Critic
DISC Type : C

Director, Quality Operations and Engineering at Alcon

Katy, Texas, United States

Overview

As Director at Alcon, Tiago Rolim specializes in Quality Operations, Engineering, and Data Integrity. Colleagues describe him as committed and innovative. His career at Alcon has seen him progress through several quality and compliance roles, holding a Pós Graduação from Fundação Dom Cabral.

He possesses specialized expertise in auditing computerized systems, for which he completed advanced training in Basel, Switzerland.

Personality Overview

Negotiator

Objective Thinker

Critic

They don’t appreciate bells and whistles unless backed by data.  They are quite likely to negotiate on pricing or other key terms. They like to take decisions independently and do not seek others' support often.

Topics They Care About

Quality Engineering
His current role as Director of Quality Operations and Engineering highlights this as his primary professional focus at Alcon.
Data & eCompliance
Held multiple roles focused on eCompliance and data integrity, demonstrating deep expertise in computerized system validation within regulated environments.
Leadership & Coaching
Recently completed courses in "Coaching for Results" and "Leading with Empathy, " signaling a focus on developing his management and team development skills.

Media Appearances

Tiago has no verified media appearances

Work History

11-2025
Director, Quality Operations and Engineering at Alcon
6-2022 - 11-2025
Compliance Director at Alcon
9-2020 - 6-2022
QC QA Manager at Alcon
3-2018 - 9-2020
Site Data Integrity Officer and eCompliance Lead at Alcon
7-2017 - 3-2018
Sr Quality Assurance Engineer, eCompliance at Alcon

Education

2012 - 2013
Pós Graduação from Fundação Dom Cabral
2011 - 2011
COBIT from Trainning

More Information

Social Presence :

Prographics :

Exp : 21 Location : Katy, Texas, United States Job Level : Mid-senior Designation : Director, Quality Operations and Engineering at Alcon
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Insights For Selling To Tiago

During A Call Or A Meeting

DO's

  • Tell them what ROI they can expect
  • Use phrases like ‘expect X% improvement’, ‘data clearly shows’ etc.
  • Leverage facts and figures wherever possible; use percentages, numbers etc.

DONT's

  • Make extra effort to not seem pushy or confrontational
  • Do not use very emotional or colorful language
  • Don’t try too hard to build a relationship with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Tiago is

  • Proof of ROI, low pricing and objective proof points are the important factors for them.
  • Will you ever get a clear answer from Tiago

  • They do not mind saying no if they believe that it is the right decision.

Insights For Deal Planning

    How fast (or slow) will Tiago move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Tiago take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Tiago

Personality Compatibility


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