Tiffany Shoemaker

Head Of Quality Assurance at testRigor

📍 San Francisco Bay Area, United States

Tiffany Shoemaker is the Head of Quality Assurance at testRigor, specializing in accelerating test automation and reducing maintenance. Her career includes roles as a Testing Lead at Mozilla and a Site Reliability Engineer at American Express. She holds a Masters degree in Computer Science from the University of Glasgow.

Her work centers on helping QA teams automate tests 15x faster while cutting maintenance time by 99. 5%.

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Experience

18 Years

Current Role

Head Of Quality Assurance

Job Level

Mid-senior

Location

San Francisco Bay Area, United States

Personality Overview

How Tiffany shows up

Communication Style

Decision Approach

Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Priorities

Topics Tiffany cares about

Test Automation

Her professional focus is helping manual testers automate tests more efficiently, a constant theme in her work and public posts.

AI in Testing

While her company leverages AI, she believes human intuition is still crucial for identifying edge cases and unusual behavior in testing.

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Career

Work history

8-2018

Head Of Quality Assurance

testRigor

12-2014 - 8-2018

Testing Lead

Mozilla

4-2010 - 12-2014

Senior Infrastructure Automation Engineer

American Express

7-2007 - 4-2010

Site Reliability Engineer

American Express

In the press

Media appearances

No media yetWe could not find public media appearances for this person.

Education

2005 - 2007

Master's degree

University of Glasgow

1999 - 2003

Bachelor's degree

University of Greenwich

Social presence

Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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His cold-calling profile and exact script
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During a call or a meeting

If you have a lower priced product compared to the competition, call out the same

DON'T

Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.

Share as much information as possible regarding your product

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When cold calling

Pattern Interrupt: Speaking in a slightly hesitant manner, and seeking their permission at the start through a negation can get you a chance.

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When writing an email

Subject: Objective

Length of mail: Short

Salutation: Yes ( Something usual). Greeting: No. Tone of words: Objective, informational. Bullet points: Recommended. Closing line: Logically summarize/ask. Complimentary close: None or formal. Overall messaging: Focused on allaying doubts and ROI

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Negotiating and closing

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How fast will Tiffany move? If they have the information that they need, they can move fast at making their decisions.

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