Tim Barker in

Tim Barker

Commander · DISC type D
Director Business Operations, AI Automation at Tripadvisor
📍 Richmond, Virginia, United States

Tim Barker is the Director of Business Operations for AI Automation at Tripadvisor, where he drives strategy for internal productivity and AI implementation. With over 18 years of experience in people management, he blends technical leadership with operational rigor. Colleagues describe him as analytical, ambitious, and a talented coach.

Beyond his corporate career, Tim holds an M. A. with a focus on ancient studies. His academic pursuits included studying Hebrew, Ugaritic, and Middle Egyptian, offering a unique dimension to his analytical background. He also holds an MBA with an emphasis on Global Management from Regent University.

He has direct archaeological experience, having excavated at the Tel Ashkelon site in Israel.

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Experience
19 Years
Current Role
Director Business Operations, AI Automation
Job Level
Mid-senior
Location
Richmond, Virginia, United States
Personality Overview

How Tim shows up

Very Quick
Candid & Clear
Impact-Driven

They are not always relationship oriented. They respond better to strong and respectful interactions. More than the product, they care about the impact of the product.

Priorities

Topics Tim cares about

AI in Customer Experience
As an AI evangelist in his current role and a frequent speaker, he focuses on leveraging AI and automation to enhance global customer support operations.
Operational Scaling
His career at Tripadvisor showcases a focus on scaling customer support and content operations globally across B2B and B2C channels.
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Career

Work history

4-2025
Director Business Operations, AI Automation
Tripadvisor
7-2021 - 3-2025
Director Business Operations (Customer Support)
Tripadvisor
4-2021 - 6-2021
Associate Director Business Operations (Customer Support)
Tripadvisor
7-2019 - 3-2021
Associate Director, Global Customer Operations
Tripadvisor
3-2018 - 6-2019
Sr. Manager, Customer Operations
Tripadvisor
In the press

Media appearances

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Education
MBA
Regent University
M.A.
Trinity International University
Bachelor of Arts (BA)
Northland International University
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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