Timothy Sheperd in

Timothy Sheperd

Contact Center Manager at Greenfield Savings Bank
📍 Turners Falls, Massachusetts, United States

Timothy Sheperd is the Contact Center Manager and an Officer at Greenfield Savings Bank. His career is focused on customer-facing leadership, leveraging experience from his previous role as a Customer Service Team Lead at American Honda Finance Corporation to enhance banking customer support.

Timothy is establishing roots in the local community, having recently purchased a home in Montague, Massachusetts, an area served by his bank. This move highlights his personal investment in the region.

His dual title of "Contact Center Manager & Officer" suggests a significant level of responsibility and trust within the banks leadership structure.

Read the full overview →
Experience
5 Years
Current Role
Contact Center Manager
Job Level
Middle
Location
Turners Falls, Massachusetts, United States
Personality Overview
Personality insights not availableWe need more social data to generate the DISC analysis and selling playbook. The professional details below are still available.
Priorities

Topics Timothy cares about

Customer Experience
His career progression from team lead to contact center manager underscores a long-standing focus on delivering high-quality customer service.
Contact Center Operations
As the manager for a bank's contact center, he is directly responsible for its operational efficiency, technology, and team performance.
+4 more topics Login to view topics
Career

Work history

10-2023
Contact Center Manager
Greenfield Savings Bank
8-2019 - 6-2023
Customer Service Team Lead
American Honda Finance Corporation
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education

Timothy has no verified education history

Social presence
in

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to Timothy. Free, 10 seconds.