Tom Moroney
Captain · DISC type DSTom Moroney is the Co-Founder and Managing Partner for North America at Access CX, a firm focused on customer experience transformation. With over three decades of global leadership in the contact center industry, he specializes in CX strategy, technology, and managed services. Colleagues describe him as smart, strategic, results-driven, and sincere.
Beyond his corporate advisory roles, Tom has direct experience with entrepreneurship in the food and beverage industry. He previously owned and operated a ONEBURGER franchise in Sunrise, Florida, holding the licensing rights for the Greater Fort Lauderdale area before successfully selling the business in 2016.
Unique fact: He once stepped away from the corporate consulting world to become the CEO of a fast-food burger franchise.
Read the full overview →How Tom shows up
They are very professional in their approach and can weigh multiple perspectives together. They exhibit a rare combination of being result-oriented but patient at the same time. They might take some time to make their mind up but once they do, they don't change it easily.
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Dominance (D)
Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.
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