Tom Pilling

Visionary
DISC Type : Ds

Global Head of Merchant Risk at Nomupay

Bury St Edmunds, England, United Kingdom

Overview

Tom has no verified overview

Personality Overview

Big Vision Person

Direct & Assertive

Fast But Thoughtful

Reading between the lines and seeing beyond your words comes naturally to them.  They might take some time to make their mind up but once they do, they don't change it easily. They exhibit a rare combination of being result-oriented but patient at the same time.

Topics They Care About

Tom has no verified topics they care about

Media Appearances

Tom has no verified media appearances

Work History

2-2025
Global Head of Merchant Risk at Nomupay
2-2021 - 1-2025
Chief Risk Officer (Acquiring) at Trust Payments
6-2020 - 1-2021
Director Risk Operations at Payvision
9-2019 - 6-2020
Head of Risk at Payvision
6-2019 - 9-2019
Subject Matter Expert (Acquiring Fraud Risk) at Featurespace

Education

2010 - 2012
Financial Crime Prevention Diploma from Alliance Manchester Business School
1995 - 1998
BA (Hons) Leisure and Business Management from Buckinghamshire New University

More Information

Social Presence :

Prographics :

Exp : 12 Location : Bury St Edmunds, England, United Kingdom Job Level : Mid-senior Designation : Global Head of Merchant Risk at Nomupay
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Insights For Selling To Tom

During A Call Or A Meeting

DO's

  • Ask them at the end if they see a strong value prop in your product; expect an honest answer
  • Come across as a trustworthy professional and be respectful, they usually know their game
  • Stick to your standard pitch and qualifying script, don't try to wing it

DONT's

  • Don't go over them unless you are left with no other option
  • Don't focus too much on mutual contacts or bother about other stakeholders, focus on them
  • Don't shy away from asking hard questions, but be extra polite

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Tom is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Tom

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Tom move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Tom take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Tom

Personality Compatibility


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