Trevor Martin in

Trevor Martin

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Director, Customer Operations at Bigtincan
📍 Greater Boston, United States

Trevor Martin is the Director of Customer Operations at Bigtincan, specializing in customer success and creating people-centric processes. Described by others as a goal-oriented leader and a true team-player, he holds certifications in Project Management and Developing a Mentoring Program, reflecting his commitment to structured leadership.

Based on his professional and educational background in Massachusetts, he may have an interest in the local culture and sports scene. His focus on team dynamics and leadership suggests a collaborative and supportive nature outside of his professional environment.

Unique fact: Trevor is a two-time recipient of the prestigious "Presidents Club" award, recognizing top performance.

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Experience
13 Years
Current Role
Director, Customer Operations
Job Level
Mid-senior
Location
Greater Boston, United States
Personality Overview

How Trevor shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Trevor cares about

AI Revenue Enablement
Expressed excitement for the merger of Bigtincan and Showpad to create a market leader in AI-powered revenue enablement, a key strategic focus for his company.
Customer Operations
His current role and stated passion is centered on leading customer operations and designing processes that effectively serve people.
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Career

Work history

7-2025
Director, Customer Operations
Bigtincan
4-2022 - 8-2025
Director, Customer Success
Bigtincan
11-2021 - 4-2022
Manager, CSM - Brainshark
Bigtincan
3-2021 - 11-2021
Customer Success Team Lead
Brainshark
1-2021 - 11-2021
Sr. Customer Success Manager
Brainshark
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2009 - 2012
Bachelors of Science
Bay State College
2007 - 2009
*Transferred*
Fitchburg State University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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