Troy Lock in

Troy Lock

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Strategic Operations Leader (Contractor) at Confidential $33B Financial Institution
📍 Riverside, Missouri, United States

Troy is a results-oriented financial executive with over 30 years of experience in operational leadership, risk mitigation, and regulatory compliance. A University of Iowa alumnus, he has driven enterprise-wide transformations at institutions like American AgCredit and CoBank. Colleagues describe him as resilient, detail-oriented, and a true operational pro.

He has a track record of launching initiatives that improved efficiency by 20% and reduced operational costs by 15%.

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Experience
24 Years
Current Role
Strategic Operations Leader (Contractor)
Job Level
Senior
Location
Riverside, Missouri, United States
Personality Overview

How Troy shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Troy cares about

Operational Transformation
His career focuses on aligning enterprise operations with strategic goals, modernizing legacy systems, and driving large-scale efficiency improvements in financial services.
Risk & Governance
He specializes in implementing operational risk frameworks, establishing governance, and leading regulatory remediation efforts to ensure compliance and accountability.
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Career

Work history

1-2025
Strategic Operations Leader (Contractor)
Confidential $33B Financial Institution
2023 - 2024
Executive Head of Controls
American AgCredit
2019 - 2023
Chief Operations Officer
Farm Credit of New Mexico
2016 - 2019
Vice President Lease Operations
CoBank
2011 - 2015
Vice President of Operations: & Client Support
US Bank
In the press

Media appearances

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Education
1987 - 1991
Bachelor of Science
University of Iowa
Bank Operations School
Minnesota School of Banking
Commercial Lending Diploma
Minnesota School of Banking
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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