Troy Prothero in

Troy Prothero

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Senior Director, Product Management at SPS Commerce
📍 Raleigh-Durham-Chapel Hill Area, United States

Troy Prothero is a product management executive specializing in AI-driven retail and supply chain solutions. He has a history of defining product strategy, launching new software, and driving revenue growth at firms like SPS Commerce and SymphonyAI. He earned a Bachelor of Arts from the University of Washington and was named a "Rock Star of the Supply Chain" in 2022.

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Experience
15 Years
Current Role
Senior Director, Product Management
Job Level
Senior
Location
Raleigh-Durham-Chapel Hill Area, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Troy cares about

AI in Supply Chain
He advocates for using AI and machine learning, rather than historical data, to improve demand forecasting and manage supply chain volatility in the retail and CPG sectors.
Generative AI
He actively promotes the use of generative AI-powered "copilots" to help retailers and CPG companies optimize operations, improve forecasting accuracy, and make better-informed decisions.
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Career

Work history

6-2025
Senior Director, Product Management
SPS Commerce
9-2021 - 4-2024
Senior Vice President Product Management
SymphonyAI
7-2020 - 9-2021
Principal Product Manager
SAS
2-2018 - 6-2019
Vice President & General Manager
InVue
10-2015 - 2-2018
Vice President Product Management
Retail Solutions Inc.
In the press

Media appearances

Supply Chain Strategies for an Uncertain Future - SymphonyAI. Featured in SymphonyAI (Symphony RetailAI)
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SymphonyAI Vice President Named a Recipient of Food Logistics 2022 Rock Stars of the Supply Chain Award. Featured in SymphonyAI
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Education
1996 - 1999
Bachelor of Arts
University of Washington
2003 - 2003
Certificate
University of Southern California
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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