Troy Thompson in

Troy Thompson

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Head of Learning and Enablement at The Arbinger Institute
📍 Greater Boston, United States

Troy Thompson is the Head of Learning and Enablement at The Arbinger Institute, where he transforms organizations through scalable learning and strategic enablement. Leveraging a background in Fine and Studio Arts from the University of Central Florida, people often describe him as "charismatic, " "empathetic, " "engaging, " and "brilliant. "

Personally, Troy is the founder of Empatia, a design studio focused on creating public spaces that encourage awareness and empathy. He is passionate about creative facilitation and has designed thoughtful, engaging, and tactile sessions for conferences, even incorporating elements like scavenger hunts into virtual workshops.

He once received a standing ovation for a speech he delivered at Dubai Expo 2020.

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Experience
22 Years
Current Role
Head of Learning and Enablement
Job Level
Mid-senior
Location
Greater Boston, United States
Personality Overview

How Troy shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Troy cares about

Leadership Mindset
He leads courses for executives focused on shifting underlying mindsets to enhance collaboration, defuse conflict, and drive better results.
Cultural Transformation
His work at The Arbinger Institute focuses on delivering cultural transformation to clients, from frontline employees to the C-Suite.
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Career

Work history

3-2025
Head of Learning and Enablement
The Arbinger Institute
8-2021 - 3-2025
Director of Customer Success
The Arbinger Institute
1-2018 - 8-2021
Senior Consultant & Lead Facilitator
The Arbinger Institute
2019
Designer & Founder
Empatia Design Studio
8-2021 - 12-2024
Senior Consultant
TheoremOne
In the press

Media appearances

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Education
Strategic Leadership and Management
University of Illinois Urbana-Champaign
Business Development
Hyper Island
Advanced Leadership
Hyper Island
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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