Ts Kumar Krishnasamy

Evaluator
DISC Type : CSD

Director, Microsoft Engineering | FLW & Copilot Agent at Microsoft

Greater Kuala Lumpur, Malaysia

Overview

Kumar is a Director in Microsofts Engineering division, leading growth for Microsoft 356, Copilot, and AI solutions across Asia and CEMA. He focuses on driving adoption in retail, healthcare, and manufacturing. Colleagues describe him as highly accountable, customer-oriented, and proactive. He is currently pursuing a PhD at Sunway University.

Outside of his core role, Kumar is a frequent keynote speaker at technology conferences, sharing his perspective on AI and innovation. He is an engaged alumnus, participating in networking events, and expresses immense pride in his daughters creative pursuits, celebrating her journey from imagination to published author.

He recently authored a publication on the social impacts of AI chatbots in the workplace, exploring their effect on future workplace harmony.

Personality Overview

Hard To Convince

Thorough Evaluator

Fast But Analytical

They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical  They focus on the results, but can still be quite procedural and analytical about how to get there They are not very likely to become strong advocates of your product or service

Topics They Care About

AI in the Workplace
His role is centered on driving adoption of Copilot and AI Agents. He has also published research on the social impact of AI chatbots on workplace harmony.
Frontline Worker Tech
A key part of his title and responsibilities at Microsoft involves leading strategy and adoption for Frontline Worker (FLW) solutions across diverse industries.
Technology Innovation
He frequently gives keynotes and tech talks at international conferences on topics like "Global Perspective on AI & Technology Innovation".

Media Appearances

Ts has no verified media appearances

Work History

1-2024
Director, Microsoft Engineering | FLW & Copilot Agent at Microsoft
12-2021 - 6-2025
Lead PM, Microsoft Teams Engineering at Microsoft
1-2019 - 12-2021
Senior Program Manager at Microsoft
12-2005 - 3-2008
Program Manager at Intel
2-2001 - 11-2005
Software Manager | Principal Architect at Sapura Technologies

Education

Doctor of Philosophy - PhD (Currently Pursuing) from Faculty of Engineering and Technology, Sunway University
2012 - 2014
Master's degree from University of Greenwich

More Information

Social Presence :

Prographics :

Exp : 15 Location : Greater Kuala Lumpur, Malaysia Job Level : Mid-senior Designation : Director, Microsoft Engineering | FLW & Copilot Agent at Microsoft
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Insights For Selling To Ts Kumar

During A Call Or A Meeting

DO's

  • Use phrases like ‘the ROI of this’, ‘X% more’ etc.
  • Help them weigh the risks by sharing objective proof points instead of anecdotes and examples
  • Keep a professional, business-like approach; especially if you tend to get informal quickly

DONT's

  • Avoid self-deprecating references or general informality, it could decrease their trust in you
  • Don’t focus on relationship, focus purely on the merit of your product
  • Avoid inviting them for any social interactions until you have built some rapport with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ts Kumar is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Ts Kumar

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Ts Kumar move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Ts Kumar take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Ts Kumar

Personality Compatibility


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